Customer Care Center
111 S. Cascade Ave.
Colorado Springs, CO 80903
Walk-in: Monday through Friday, 8 a.m. to 5 p.m.
Drive-up: Monday through Friday, 7 a.m. to 7 p.m. Phone
719-448-4800
800-238-5434
Relay: 711 or 800-659-2656 and request a call to 719-448-4800 (TDD Unit for speech or hearing impaired)
Monday through Friday, 7 a.m. to 7 p.m. E-mail
askus@csu.org
For safety and security reasons, we are unable to respond to some requests via e-mail, including: start or stop service, account payment information, billing information, and emergency situations such as a natural gas leak. One Touch Instant Service (OTIS)
Automated phone service
719-448-4848 Mail
Colorado Springs Utilities
PO Box 1103
Colorado Springs, CO 80947-0010 | 
